azjill Terms & Conditions

1. Acceptance of Terms

By accessing the azjill website, registering an account, making a deposit, placing a wager, claiming a bonus, or otherwise using any service offered by the azjill platform, you confirm that you have read, understood, and unconditionally accepted these Terms and Conditions in their entirety, including all policies incorporated herein by reference.

These Terms and Conditions are effective from the date on which you first access the azjill platform. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms as of the date they are published.

azjill reserves the right to update, modify, or replace any portion of these Terms at any time. It is your responsibility to review these Terms periodically. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the azjill website.

2. Eligibility

Access to and participation in the azjill platform is subject to the following eligibility requirements, all of which must be satisfied at all times during your use of the platform:

• You must be at least 21 years of age. This is the legally mandated minimum age for participation in casino-style gambling activities in the Philippines under PAGCOR regulations. Any person under the age of 21 is strictly prohibited from registering an account or using any real-money gaming feature on the azjill platform.
• You must be a natural person of legal capacity to enter into binding contracts under the laws applicable in your jurisdiction of residence.
• You must not be a resident of, or accessing the platform from, any jurisdiction in which online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, agent, director, or officer of azjill, nor an immediate family member of any such person.
• You must not be subject to any self-exclusion order, whether imposed by yourself through the azjill responsible gaming tools or by any applicable regulatory authority.
• You must not have had a previous azjill account closed or suspended for violation of these Terms.

3. Account Registration

To access real-money gaming features on azjill, you must register a player account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each player is permitted to hold only one registered account on the azjill platform. This restriction applies per individual person, per household, and per device. The creation of duplicate or multiple accounts is a violation of these Terms and may result in the suspension of all associated accounts and the forfeiture of any balances held therein.
• Accurate Information: You are required to provide truthful, complete, and up-to-date information during registration, including your full legal name, date of birth, residential address, mobile number, and email address. You are responsible for maintaining the accuracy of this information throughout the duration of your account.
• Account Security: You are solely responsible for maintaining the confidentiality of your azjill account credentials, including your username and password. You must not share your login credentials with any third party. azjill will not be liable for any loss or damage arising from your failure to maintain adequate account security.
• Unauthorised Access: You must notify azjill immediately upon becoming aware of any unauthorised access to your account. You may do so by contacting support via live chat or by emailing [email protected].
• KYC Compliance: azjill is required to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. As part of this compliance, azjill may require you to submit supporting identity documents, including a government-issued photo ID (e.g., Philippine National ID, passport, or driver's licence), proof of address, and source of funds documentation. Failure to provide requested documentation within a reasonable timeframe may result in the suspension of withdrawal processing or the closure of your account.

4. Deposits & Withdrawals

All financial transactions on the azjill platform are conducted in Philippine Peso (PHP) unless otherwise specified. The following terms govern deposits and withdrawals:

• Accepted Payment Methods: azjill accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and selected cryptocurrency networks. Accepted methods are subject to change; refer to the cashier section of the platform for the current list.
• Deposit Processing: GCash and PayMaya deposits typically reflect in your azjill PHP wallet within seconds of confirmation. Bank transfer deposits may take longer depending on the processing times of the originating bank.
• Minimum and Maximum Limits: Minimum deposit and withdrawal amounts are specified in the cashier section of the azjill platform and are subject to change. Maximum withdrawal limits per transaction and per period may also apply.
• Withdrawal Eligibility: Withdrawals are subject to completion of identity verification (KYC) and satisfaction of any applicable bonus wagering requirements. azjill reserves the right to carry out additional verification checks prior to approving any withdrawal request.
• Own Funds Only: You may only deposit funds that belong to you and to which you have lawful entitlement. Deposits made using payment methods registered in a third party's name are not permitted and may result in account suspension and reversal of the deposit.
• Refund Policy: Deposits are generally non-refundable once credited to your azjill account. In cases of technical error resulting in a double deposit or erroneous credit, azjill will investigate and correct the discrepancy in accordance with its internal procedures.

5. Bonuses & Promotions

azjill offers various bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to the following general terms, as well as any specific terms communicated at the point of offer:

• Wagering Requirements: All bonuses issued by azjill are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as applicable) must be wagered before a withdrawal of bonus-derived winnings can be processed. The applicable wagering requirement for each promotion will be stated in the promotion-specific terms.
• Eligibility: Bonuses are available to eligible registered players only. azjill reserves the right to determine eligibility for any promotion at its sole discretion. Bonuses are generally limited to one per player, per household, and per device unless otherwise stated.
• Game Contributions: Different game categories may contribute differently toward the satisfaction of wagering requirements. Slot games typically contribute 100% of each wager placed, while live casino games, table games, and certain other categories may contribute at a lower rate. Contribution rates will be set out in the specific promotion terms.
• Expiry: Bonuses that are not used within the period specified in the relevant promotion terms will expire and be forfeited. Expired bonuses cannot be reinstated.
• Abuse and Fraud: azjill reserves the right to withhold, void, or reclaim any bonus, free spin, or promotion-derived winnings in cases where it reasonably suspects that a player has engaged in bonus abuse, collusion, or any form of fraudulent activity in connection with a promotion. This includes but is not limited to: creating multiple accounts to claim a bonus more than once, exploiting a technical error, or coordinating play with other accounts to meet wagering requirements artificially.
• Modification and Withdrawal: azjill reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice, subject to honoring terms already accepted by eligible players prior to such modification.

6. Gameplay Rules

The following terms govern your participation in games offered through the azjill platform:

• Game Outcomes: All games offered on azjill use certified Random Number Generation (RNG) systems or, in the case of live dealer games, physical dealing procedures overseen by trained dealers. Game outcomes are determined independently of the platform and are not subject to manipulation by azjill or any player.
• Malfunction Policy: In the event of a system malfunction, technical error, or game interruption that affects the outcome of a game round, azjill reserves the right to void the affected round and refund the wager placed. azjill's decision in such matters is final. The phrase "malfunction voids all pays and plays" applies across all game types on the platform.
• Minimum and Maximum Bets: Each game on the azjill platform has defined minimum and maximum bet limits, which are displayed within the game interface. Players are required to play within these limits at all times.
• Disconnection During Play: azjill is not responsible for any losses incurred as a result of an interrupted internet connection, device failure, or power outage on the player's end during an active game round. Where a game round was in progress at the time of disconnection, the round will be completed automatically in accordance with the game's programmed rules.
• Game Rules: Each game available on the azjill platform is governed by its own specific rules, which are accessible within the game interface. Players are encouraged to review the rules of any game before placing real-money wagers.

7. Responsible Gaming

azjill is committed to promoting responsible gambling practices and takes its obligations in this area seriously. The following responsible gaming provisions form part of these Terms and Conditions:

• Age Restriction: Players must be 21 years of age or older to use the azjill platform for real-money gambling, in accordance with PAGCOR regulations. azjill employs age verification measures during registration and at other points during the player relationship to enforce this requirement.
• Self-Imposed Limits: Players may set deposit limits, loss limits, wager limits, and session time limits directly through their azjill account settings. These tools are available at all times and take effect immediately upon activation. Reductions to existing limits take effect immediately; increases to existing limits are subject to a mandatory cooling-off period before they become effective.
• Self-Exclusion: Players who wish to take a break from gambling may activate a self-exclusion period through their account settings. Self-exclusion options range from short cooling-off periods to longer-term account suspensions. During any active self-exclusion period, the player will be unable to access real-money gaming features on the azjill platform. azjill will also cease sending promotional communications to self-excluded players for the duration of the exclusion period.
• Reality Checks: The azjill platform supports session time reminder notifications that alert players to the duration of their current gaming session at user-defined intervals.
• Problem Gambling Support: Players who are concerned about their own or another person's gambling behaviour are encouraged to contact the azjill support team for guidance on available tools and resources. azjill operates in accordance with the PAGCOR responsible gaming framework.

8. Prohibited Conduct

The following activities are strictly prohibited on the azjill platform. Engagement in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to the relevant regulatory or law enforcement authorities:

• Registering more than one account on the azjill platform, whether using the same or different personal details.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point during the player relationship.
• Using the platform while under the age of 21 years.
• Engaging in any form of cheating, collusion, or coordinated play designed to gain an unfair advantage over the platform or other players.
• Using automated software, bots, scripts, or any other artificial means to interact with the azjill platform.
• Exploiting bugs, errors, or vulnerabilities in the platform software. Any such exploit must be reported to azjill immediately at [email protected]. Failure to report a known exploit and instead using it for personal gain is a breach of these Terms.
• Engaging in money laundering or any other financial crime through the azjill platform, including depositing funds derived from illegal activity.
• Threatening, harassing, or abusing azjill staff or other players through any communication channel.
• Accessing the platform from a jurisdiction in which online gambling is prohibited.
• Attempting to circumvent any security, verification, or responsible gaming measure implemented by azjill.

9. Intellectual Property

All content on the azjill platform, including but not limited to the azjill name, logo, website design, software, game assets, graphics, text, and all other materials, is the exclusive intellectual property of azjill or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the azjill platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not grant you any right to reproduce, distribute, publicly display, modify, create derivative works of, or otherwise exploit any azjill content without the prior written consent of azjill.

Any unauthorised use of azjill's intellectual property is a breach of these Terms and may give rise to civil and criminal liability under applicable Philippine and international law.

10. Privacy & Data

azjill collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on azjill, you consent to the collection and processing of your personal data as described in the Privacy Policy.

azjill will not sell your personal data to unaffiliated third parties for their own marketing purposes. azjill may share your data with third-party service providers engaged to assist in the operation of the platform, including payment processors, identity verification providers, and regulatory authorities, to the extent necessary and permitted by applicable law.

You have certain rights in relation to your personal data under applicable Philippine data protection legislation, including the Data Privacy Act of 2012. For full details of your rights and how to exercise them, please refer to the azjill Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by applicable law, azjill and its officers, directors, employees, agents, and licensors shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of business, or loss of opportunity, even if azjill has been advised of the possibility of such damages.

azjill's total aggregate liability to you in connection with any claim arising under these Terms shall not exceed the total amount deposited by you into your azjill account in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude azjill's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by azjill's negligence, or any other liability that cannot be excluded or limited by applicable law.

12. Account Suspension & Closure

azjill reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Reasonable suspicion of fraud, money laundering, or other criminal activity.
• Failure to complete identity verification (KYC) within a required timeframe.
• Engagement in any prohibited conduct as described in Section 8.
• Reasonable suspicion that the account is being used by or for the benefit of a person who does not meet the eligibility requirements in Section 2.
• A request by a regulatory authority, law enforcement body, or court of competent jurisdiction.
• Reasonable business judgment, including but not limited to risk management considerations.

Upon account closure, any verified funds remaining in your account that are not subject to forfeiture under these Terms will be returned to you via your registered withdrawal method, subject to completion of any outstanding verification requirements.

Players may also request voluntary account closure at any time by contacting the azjill support team via live chat or by emailing [email protected]. Voluntary closure requests will be processed within a reasonable timeframe following confirmation of your identity.

13. Amendments to These Terms

azjill reserves the right to amend, update, or replace these Terms and Conditions at any time. Amendments will take effect from the date they are published on the azjill website. Where an amendment is material, azjill will provide notice to registered players via the email address associated with their account or through a notice displayed upon login.

Your continued use of the azjill platform following the publication of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to any amended Terms, you must stop using the platform and may request account closure in accordance with Section 12.

14. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Prior to initiating any formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting the azjill support team. azjill will make reasonable efforts to resolve disputes in good faith within a reasonable timeframe.

azjill operates within the PAGCOR licensing framework. Complaints that cannot be resolved directly between the player and azjill may be escalated to PAGCOR through its official complaints procedures.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the operation of the azjill platform, you may contact our support team through the following channels:

• Live Chat: Available 24/7 through the azjill platform.
• Email: [email protected] (plain text — not a clickable link)

azjill aims to respond to all written enquiries within two (2) business days. For urgent matters, live chat is the recommended contact method for the fastest response.